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To LGDS or not to LGDS – Part 3

Created on 15 November 2015. Posted in Our blog

... in digitising services and improving the experience for customers, who were available to come in to solve a particular challenge within a particular council. Having trouble working out how to digitise ...

To LGDS or not to LGDS – Part 2

Created on 01 November 2015. Posted in Our blog

... to a crawl, emergency services need to be better coordinated, democratic processes which have barely changed in centuries not being fit for purpose; the list is seemingly endless and multi-faceted. Who ...

To LGDS or not to LGDS – Part 1

Created on 25 October 2015. Posted in Our blog

... byzantine conglomerations of teams, departments, services, ministers, civil servants, strategies, policies, procedures, reports, committees and more; how could one small team of digitally savvy people ...

100 days in office and all that...

Created on 23 August 2015. Posted in Our blog

... small businesses, major employers, universities & colleges, blue light services, the health sector,  voluntary organisations and many more stakeholders in designing & delivering the new model. ...

The next steps for equalities?

Created on 02 June 2015. Posted in Our blog

... access to council services. By 1989 the Unit had 31 staff, including race relations advisers in housing, education, and social services. The Unit’s annual report for that year shows its activities included ...

Taking it offline

Created on 27 May 2015. Posted in Our blog

... Digital genuinely has the potential to not only be the cheapest option of delivering many vital services to local people but actually the better option. Much talk is had on the former, with the latter ...

No Contest

Created on 21 May 2015. Posted in Our blog

... seen but just as vital services including (but very much not limited to) social services, youth provision, health and social care, planning and local employment. They work with people and for people from ...

What happens next?

Created on 13 May 2015. Posted in Our blog

... reckoning the Conservatives' reputation for financial judiciousness won the day. So what does this mean for the future of public services in the next five years and beyond?  Without their erstwhile ...

So Long and Thanks For All the Flags

Created on 11 May 2015. Posted in Our blog

... at the start of his reign that he felt much could be cut from local government budgets without services to the average person being severely affected, and certainly for those not deemed vulnerable that ...

Things I learned at 'What Next for Local Government'

Created on 01 April 2015. Posted in Our blog

... was a doubt that these are some of the best people working in public services then 30 minutes with Carolyn Wilkins from Oldham would rid you of that mis-apprehension. 7) I still love the NGDP graduates. ...

An Exchange of Ideas

Created on 27 February 2015. Posted in Our blog

... regardless of where the numbers come from (and how appropriate it is to apply them), a free local government jobsite already exists. Expanding shared services could plausibly increase savings to more ...

2015 will be the year of…

Created on 14 January 2015. Posted in Our blog

... council services and information online. While I think 50% might be a bit too rapid a change, I can certainly see a number of local authorities pushing the 40% mark when it comes to accessing sites via ...

A whole load of cuts

Created on 05 January 2015. Posted in Our blog

... the council had to make cuts as government spending squeezes were continuing and demand for services was growing. BBC News 21/11  Cardiff Council plans consultation Cardiff Council is planning ...

Yours, angry of Spelthorne…

Created on 05 January 2015. Posted in Our blog

... as in the councillors. What right do they have to demand money from me if they are not paying it themselves 2)      Surely people are elected as councillors because they care about local services. And ...

The boy who cried wolf

Created on 03 January 2015. Posted in Our blog

... (1.8% - really?), council reserves and local government being akin to the boy who cried wolf – there seemed to be a greater recognition that services are about to decline and decline badly. Andy Burnham ...

The Comms2point0 Unawards are coming...

Created on 10 November 2014. Posted in Our blog

... change activity sponsored by Public Sector Customer Services Forum 8. Best piece of creative comms sponsored by Capacity Grid 9. Best freebie or low cost communications campaign 10. Best email marketing sponsored ...

Speed Dating and Magic Beans: Social Care in 2014.

Created on 11 August 2014. Posted in Our blog

... wage for domiciliary care workers, increased choice of care provision and personalised care and health. There is also a new range of statutory duties: support for Carers, preventative services, a cap for ...

Running before you can walk; Government plans to share your data

Created on 04 August 2014. Posted in Our blog

... information.   Meanwhile, the bigger issues surrounding data sharing amongst professionals where the sharing could directly improve the services received by the public are not being addressed. The ...

Cricket and Councils; more alike than you'd think

Created on 29 July 2014. Posted in Our blog

... at least an acceptable standard the rest of the team suffers. The typical council is made up of huge numbers of teams and services, each of which has a greater or lesser degree of autonomy from the others ...

The worst is yet to come

Created on 28 July 2014. Posted in Our blog

... my eye: As the report states: ‘With social care and waste spending absorbing a rising proportion of the resources available to councils, funding for other council services drops by 43% or £11.6 billion ...